Shipping and Export Policy of Mahakisan Agro Producer Company Limited

At Mahakisan Agro Producer Company Limited, we take pride in delivering our premium agro products not just within India but also across the globe. Our Shipping and Export Policy is designed to provide our customers with a seamless and efficient delivery experience, ensuring our high-quality products reach you wherever you are.

1. General Shipping Information

  • Shipping Coverage: We offer domestic shipping within India and international shipping to various countries worldwide. For specific details on whether we ship to your country, please contact our customer support.
  • Shipping Days: Orders are processed and shipped on business days (Monday to Friday), excluding public holidays in India.
  • Order Processing: Orders placed before 2 PM IST are processed on the same day. Orders placed after this time are processed on the next business day.

2. Domestic and International Shipping Methods and Costs

  • Domestic Shipping: Standard shipping applies to all domestic orders, with an estimated delivery time of 3-7 business days depending on your location.
  • International Shipping: For international orders, shipping costs and delivery times vary based on destination, weight of the package, and the selected shipping method. We offer both standard and expedited shipping options for international orders.
  • Customs and Duties: Customers are responsible for any customs duties, taxes, or other fees associated with international shipping. These are not included in our shipping costs and may vary depending on your country’s regulations.

3. Tracking Your Order

Upon dispatch, you will receive a shipping confirmation email with a tracking number, allowing you to monitor your order’s journey through our website or the carrier’s tracking system.

4. Export Compliance

  • Regulatory Compliance: All international shipments comply with Indian export laws and the import regulations of the destination country. Mahakisan Agro Producer Company Limited ensures that all necessary documentation for customs clearance is provided.
  • Restricted Countries: Due to export restrictions and sanctions, we may be unable to ship to certain countries. Please contact our customer service for more information.

5. Delivery Policy

  • Address Verification: Ensure your shipping address is accurate when placing an order. We are not liable for shipments made to incorrect addresses provided by the customer.
  • Failed Deliveries: If delivery is unsuccessful due to recipient unavailability or incorrect address, the carrier will attempt re-delivery or return the package to us. Additional charges may apply for re-shipping the order.
  • Receiving Damaged Goods: If your order arrives damaged, please report it with photographic proof within 48 hours of receipt for assistance with replacements or refunds.

6. Returns and Exchanges for International Orders

Given the complexities of international shipping, returns or exchanges for international orders are handled on a case-by-case basis. Please review our Return Policy or contact customer support directly for guidance.

7. Contact Information

For any inquiries or assistance regarding our Shipping and Export Policy, please reach out to us:

  • Email: support@mahakisan.com
  • Phone: +917020101117
  • Address: Gut No. 225, Rajwad, Tal Parola Dist Jalgaon, Maharashtra-425105, (India)

Thank you for choosing Mahakisan Agro Producer Company Limited. We are committed to providing you with quality products and a smooth shipping experience, no matter where you are in the world.